Frequently Asked Questions

We know what a well-maintained beard can do for a man. Beards are exposed to the elements every day, and beard oils and balms help to nourish and protect facial hair and the skin underneath thereby allowing beard hair to grow in healthy and with little irritation. Many of the most common issues like dandruff, acne, ingrown hairs, and brittle dull-looking facial hair are greatly reduced with the use of a quality beard care routine.

Both oils are moisturizing and help to condition and strengthen facial hair and the skin on your chin, as well as encourage healthy hair growth and leave you with a non-greasy shine. So which one to choose? We usually recommend our Argan base for people with larger beards, or sensitive skin. It's a little bit heavier and absorbs a little slower (great things take time, friends). A little goes a long way, so if your beard feels greasy you're using too much! Our Hazelnut & Hemp base is also great for longer beards, but people with shorter beards or scruff tend to like the fact that it's a lighter oil that absorbs quickly. Its astringent properties also make it great for people prone to breakouts under their beard. 

Beard Oil

Best applied first thing in the morning to a clean beard. Pump a few squirts into the palm of your hand (more or less depending on the length of your beard, rub your hands together and work oil through the length of your beard, from roots to tips. If you have dry spots, massage a little oil into the skin. If your beard is particularly dry you may want to repeat the process once more in the evening. 

Beard Balm:

Scrape a small amount of beard balm out with your fingernail (amount will vary depending on the length of your beard). Warm the balm by rubbing between your hands and then proceed to work it through your beard from roots to tips.

Scoop out desired amount of conditioner and work through your beard from roots to ends. Best applied after a shower to a towel dried beard.

Our packaging plays an integral role in the shelf life of our beard oil. Our use of a treatment pump instead of the popular glass dropper doesn't just help you avoid spilling an open bottle of oil, it also ensures that your brew meets as little oxygen as possible thereby reducing the chance of your oil turning rancid quickly. Under normal storage conditions our Argan Beard Conditioning Oil will last up to two years, and our Hazelnut and Hemp will last 12 months. Our Beard Balm and conditioner will last 10 - 12 months, and our moustache wax will last for as long as your moustache does!

Short answer: Canadian labeling laws!

Long answer: Our unique scents are one of the things that make our brews so awesome. We prefer to keep our formulas close to our hearts and away from our copycats so by law we either have to state all essential oils OR list parfume instead. And while it's true that some cosmetic companies use this loophole to hide less than favourable ingredients they wish not to disclose, we simply use it to keep others from recreating our essential oil blends.

We test our products on real beards worn by real people, not on animals.

Orders ship one to two days from date of purchase.

We aim to pack our shipments with as much recyclable material as possible. We use a paper filler to ensure your glass bottles have enough cushioning to protect them from breaking during their travels to you, and kindly ask that you reuse or recycle all enclosed material.

This is often a result of Canada Post updating the delivery status too soon. More often than not your package will show up as expected within a few hours. If it's been a while and you're worried that your shipment has been lost in the postal abyss please email us at info@mammothbeard.ca so we can submit a service ticket with Canada Post.

Please let us know as soon as you realize the mistake. If your shipment has already left our care we will be unable to assist you. Once your package is returned to us we will be charged the return shipping as well as the cost to re-ship your package to the correct address. You will be invoiced for the extra shipping costs before we can send your package out to you again.

Yes we do! We are pleased to offer 10% off our entire product line to Canadian Military personnel and Veterans. Email us at info@mammothbeard.ca to set up your account.

You can find the Rewards Launcher on the bottom right-hand corner of your screen. For more information on how it works see here!